LG CNS, 클라우드 통합 운영 서비스 ‘클라우드엑스퍼 프로옵스’ 출시전문가 서비스 등을 통합해 최적의 클라우드를 운영하는 사업 모델
*아래는 위 기사를 구글 번역기로 번역한 영문 기사의 [전문]이다. [Below is the [full text] of an English article translated from the above article with Google Translate.
LG CNS launches cloud integrated operation service'CloudExper Pro Ops'
A business model that integrates expert services to operate the optimal cloud
[The story of the case / Reporter Park Yeon-pa] = LG CNS is releasing a cloud operation service called CloudXper ProOps.
LG CNS is the first Korean company to launch the cloud'The New MSP' business through CloudExper Pro Ops. 'The New MSP' is a business model that operates the optimal cloud by integrating customer cloud infrastructure, application systems, security, and expert services to meet the rapidly changing cloud environment.
MSP (Managed Service Provider, Cloud Managed Service) refers to a company that performs cloud conversion and operation business for customers with no cloud experience. If Cloud Service Providers (CSPs) such as AWS (Amazon Web Services), MS (Microsoft), and GCP (Google Cloud) provide cloud infrastructure, MSP will reliably transfer the customer's system to CSP Cloud and provide operational services. Provides. As the cloud market expands, the demand for MSP specialists is increasing rapidly in recent years.
However, there are also concerns for customer companies that need cloud operations. MSP companies provide only cloud infrastructure-centered management services, and they are not well aware of the customer's job content and the characteristics of the customer's industry. LG CNS provides operational services that go beyond the limitations of existing MSPs limited to infrastructure management. This is to help customers who have previously only used 10% of the advantages of cloud use 100%.
It is necessary to understand the customer business and system structure in order to operate the cloud smoothly. LG CNS has been providing IT services for 34 years and has a good understanding of the business and systems of numerous companies in the public, financial, manufacturing, and service sectors. Combining this with more than 10 years of cloud experience, it has been evaluated as the best cloud company in the industry.
LG CNS is adding △customer-specific hybrid/multi-cloud combination △ new cloud technology support △ application of new IT technologies such as AI and big data △ cloud security △ cloud cost optimization to the existing MSP area through the launch of CloudExper ProOps. The business model has evolved into “The New MSP,” which supports the customer's DX (Digital Transformation).
Hybrid/multi-cloud delivery
To date, MSP has mainly carried out a single cloud operation business. However, in recent years, depending on the nature of the work, only a part of the existing system is operated in parallel with the cloud, or there is a growing demand from customers who want to use various clouds to suit their needs. LG CNS has established partnerships with all three global cloud infrastructure specialists, AWS, MS, and GCP, and has certifications provided by the three CSPs. It integrates and manages hybrid and multi-cloud services that combine the optimal cloud according to the characteristics of the customer's system, and visualizes and provides real-time resource usage. Provides a dedicated technical expert in the AWS Cloud, “Technical Account Manager (TAM),” to support customer problem solving at all times.
Application of new cloud technology, AI, big data, etc.
LG CNS CloudExper Pro Ops supports a variety of new cloud technologies. For example, when a new cloud technology is released or a technology change is made, the ‘Architecture Review’ service is used to immediately apply updates to the customer’s cloud to keep the system up-to-date. It also provides a “cloud native” technology that enables cloud environment setup tasks that took more than a week to create a cloud server, change a development environment, or change a network in a matter of minutes when a system needs to be modified due to a change in customer work. It also performs advanced work by applying new IT technologies such as AI and big data to the cloud environment.
Cloud security, cost optimization
99% of cloud security incidents are caused by the user's negligence. LG CNS is responsible for securing customer data in the cloud, which requires the highest level of security. Security personnel are assigned to each customer for real-time monitoring, and security inspection automation tools are provided. In particular, the RED team, an LG CNS white hacker organization, is employed to prevent security incidents by detecting intrusions and diagnosing vulnerabilities.
LG CNS also optimizes cloud operation costs. According to a report on the state of the cloud in 2021 by American cloud optimization company Flexera, it is known that cloud users are wasting more than 30% of their costs due to poor management. LG CNS performs provisioning, which allocates and deploys resources according to the customer's cloud usage, and identifies the cause of wasted costs and derives reduction measures.
More than 800 professionals and 39 teams deployed forward
In order to focus on the cloud business, LG CNS expanded its cloud-dedicated organization to 7 teams and 39 teams at the beginning of this year, and deployed more than 800 experts with cloud certifications from 3 CSP companies.
The cloud business manager is in charge of discovery and sales of the cloud business, and separate business teams for AWS, MS, and GCP have been established. The build center, cloud service manager, and cloud infrastructure manager are in charge of building and operating a cloud-specific technology. The architecture manager helps build the cloud with traditional SI (system integration) technology, and the cloud strategy group establishes customer cloud consulting and strategy.
LG CNS is smoothly carrying out the system cloud conversion project of all LG affiliates. The project to convert all Korean Air systems to cloud is also expected to complete 100% in the first half of this year. In addition, LG CNS is operating a cloud for large-scale clients such as NCsoft as well as Hanwha Life's cloud in the financial sector, where security is the key. LG CNS plans to utilize cloud operation capabilities and know-how in each industrial field when carrying out The New MSP project.
LG CNS DTI (Digital Technology Innovation) vice president, Shin-Kyun Hyun, said, “In addition to the optimal use of cloud infrastructure resources, how well the business system operates in the cloud environment and thorough security is guaranteed. We will pioneer the MSP area and provide cloud integration services, including cloud consulting and conversion, to operations specialized in cloud pro-ops.”
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